Trustees and Senior Leadership
Glenn Klink, Chair
Glenn has over two decades of healthcare experience. He has worked for eight years in the managed care insurance industry for both Prudential and Aetna. Since 1994, Glenn has been working for Exeter Health Resources, the holding company for Exeter Hospital, CORE Physicians, Rockingham VNA & Hospice, Exeter Health Care, and Synergy. As a member of Senior Management for a $300 million multifaceted healthcare delivery system, he is actively involved in setting corporate strategy. He is responsible for health insurance contracting, government affairs, as well as new business development. Glenn has served on various NH State Coalitions, Committees, Task Forces and local Boards. He is a Professional in the Academy for Healthcare Management (PAHM). Glenn received his MBA from UNH and his Bachelors of Science in Accounting from Rutgers University, New Jersey. He resides in Exeter, NH with his wife and two children. RiverWoods Board Member since 2008.
Stephen Ciccone, Vice Chair
Graduate of the University of Florida with a Bachelor’s and Master’s in Accounting and of Florida State University with a Ph.D. in Finance. He is also a Certified Public Accountant, formerly employed as an auditor at Arthur Andersen. At present, he is a finance professor at the University of New Hampshire, where he has worked since 2000. He teaches courses in derivative securities and investments and has several research interests including determinants of stock returns and analyst forecast properties. His research has been presented around the world, and he has published in several finance and accounting journals. RiverWoods Board Member since 2007.
Patrick Parisi, Treasurer
Patrick Parisi has 16 years of experience in the financial services industry and is a consultant and Partner at CTC Consulting, an independent investment consulting firm that provides investment advice to ultra high net worth families, multi-family offices, trusts, endowments and foundations. Mr. Parisi is directly involved in developing and implementing long-term investment policies, analyzing client portfolios, recommending appropriate portfolio allocations and evaluating traditional and alternative investment managers. Prior to CTC, Mr. Parisi was the Director of Manager Research at Greycourt & Co., Inc., where he designed and implemented the manager research process. Mr. Parisi has been in the investment industry since 1995, beginning his career at Prime, Buchholz & Associates as an investment analyst. A Certified Investment Management Analyst, Mr. Parisi is a member of the Investment Management Consultants Association and the Boston Security Analysts Society. He received a BS with honors in business administration from the Whittemore School of Business at the University of New Hampshire. He resides in Hampton, NH with his wife and two daughters. RiverWoods Board Member since 2010.
Sheila Francoeur, Clerk
Sheila Francoeur served in the New Hampshire House of Representatives from 1997 to 2006. Positions held include: Speaker Pro Tem, House Majority Whip and Chairman of the Commerce Committee. Sheila served on the Rules Committee, the Legislation Administration Committee and was Chairman of The Rockingham County Delegation. She worked on a variety of legislation, but focused on the areas of insurance, banking and securities. Ms. Francoeur served as Vice President at Hampton Co-operative Bank and earned a B.A. from Florida State University. RiverWoods Board Member since 2007.
Tim Guen is Principal at Branding Matters LLC, a consultancy that develops and delivers brand and marketing strategies for businesses across numerous industries. He has deep marketing experience in the packaged goods industry, including 20 years combined at Procter & Gamble and M&M/MARS. He has held executive level responsibility at an e-commerce start-up firm (ShopLink), a management consulting firm (Gang & Gang), and Irving Oil, where he was Director of Brand and Advertising through 2008. During the past year Tim has served as an adjunct professor of marketing communications at Emerson College in Boston. Tim is a graduate of Bowdoin College, where he majored in Government. He lives in Exeter with his wife (Janet) and three children. RiverWoods Board Member since 2008.
Joe JutrasJoe Jutras is active in a number of business ventures and non-profit organizations. His experience includes fifteen years of managing a portfolio of family-owned real estate investments, two years as the president of Twin Lights Bioscience, a company conducting research to develop tests to detect cancer, as well as, spending eight years in public accounting at Arthur Andersen where he focused on assisting venture backed companies with audits and financings. From 1987 to 1990 Joe worked in his family-owned retail business, Appliance Warehouse. Joe is a Certified Public Accountant in Massachusetts. In addition to his professional career, Joe has spent significant time volunteering. He has been on the Board of Directors of Odyssey Day School (ODS ), since 2000. He has served as the President of the board of ODS and is on the governance, finance, head evaluation and support committees. He has been on the Board of Trustees of Riverwoods at Exeter, a non-profit continuing care retirement community since 2010. He is the head of the audit committee at RiverWoods. In the past Joe has coached youth sports teams and served on the Alumni Board of Directors at Babson College.
Bruce Mast, TrusteeBruce Mast is the President and Founder of BMA, a firm that has become well known for helping individuals and organizations who are stuck and/or at a juncture point find a productive way forward. Bruce holds a Master’s Degree in Peace Studies (Applied Ethics) from the Associated Mennonite Biblical Seminaries, a BA in Social Science, summa cum laude, from Bethel College, and has done Advanced Academic Studies in Counseling. In addition to his responsibilities at BMA, Bruce has taught Organizational Management and Leadership and served as the Thesis/Capstone advisor on as adjunct faculty for an MS in Management program. He also serves on the National Council and as the co-chair of the Governance Committee for Strawbery Banke Museum in Portsmouth, NH and on the Board of the NH Hospice and Palliative Care Organization. In 2004, he received the United Way’s Douglas Eldridge Memorial Award honoring an outstanding board or staff member in recognition of his 10 years of service on the Board of Seacoast Hospice. RiverWoods Board member since 2013.
Dianne Mercier, TrusteeDianne Mercier has served as People’s United Bank President for New Hampshire since 2009. Dianne’s banking career began in New Hampshire in 1985, holding various positions in both regional and commercial banking. Ms. Mercier holds a Bachelor’s degree in Marketing from Southern New Hampshire University. Dianne lives in Manchester, NH with her husband, John, and they have two grown children. RiverWoods Board member since 2013.
Allan Prince, Resident Trustee
Graduate of Rutgers University with a B.S. in Soil Chemistry 1947 and a Ph.D. in Soil Chemistry with a minor in Plant Physiology 1950. His 50-year professional career has been spent in higher education with the first 21 years engaged in research and teaching and the remaining 29 years in University level administration. He has been a Danforth Foundation Associate 1960-78, a Post Doctoral Fellow at Duke University 1962 and an American Council on Education Fellow in Academic Administration at the University of Washington 1965-66. Relevant experience was gained in the following positions: Assistant Vice President for Research 1969-1971, University of New Hampshire (UNH); Director of Budget, UNH System 1971-75; Vice President for Financial Affairs and Administration, UNH 1975-1981; Executive Vice President, Whittier College 1981-1988; Treasurer, UNH Foundation 1989-95; and Interim President, UNH Foundation 1997. He has served on college and university accreditation teams in New England and California. In World War II he served with the American Field Service attached to the British Empire Forces in the Middle East and Italy and has an Honorable Discharge from the U.S. Fifth Army. RiverWoods Board Member since 2007.
John F. Prochilo
John Prochilo received his undergraduate and graduate degrees from Boston University’s Sargent College of Health and Rehabilitation Sciences. He is the Chief Executive Officer/Administrator of Northeast Rehabilitation Hospital Network (NRH) whose main campus is in Salem, NH. NRH consists of three inpatient rehabilitation hospitals and a Network of over 20 outpatient centers located in Massachusetts and New Hampshire. He has served two terms on the Board of Directors of the New Hampshire Hospital Association and throughout the course of his career has worked with community groups who represent the disabled populations treated by Northeast Rehabilitation Hospital. RiverWoods Board Member since 2010.
Patty McCartan Prue
Patty McCartan Prue is an Executive Coach and Management Consultant. Prior to forming McCartan Consulting, Patty was an accomplished Senior Vice President of a 36B global company, with extensive global expertise in human resources, executive coaching, women and diversity initiatives, talent management, global benefit strategy and management, organizational change strategies and mergers and acquisitions. Her collaborative approach and performance driven leadership has led to successful change management in a variety of multi-national businesses. Patty’s overall industry experience includes healthcare, pharmaceutical, electronics, engineering and financial services. Her professional certifications include Executive Coaching-Behavioral Coaching Institute, Leadership Versatility Index 360, Emotional Intelligence (MSCEIT-Testing) and is a graduate of Stonehill College, North Easton, MA-honors graduate. Patty is an active volunteer having served as a Trustee of Exeter Health Resources for 8 years and continues to serve on not-for profit organizations’ boards, college committees and is a Global Volunteer Trainer. Patty has traveled to Ghana twice to volunteer teaching English. Patty resides in Exeter with her family. RiverWoods Board Member since 2011.
Beth-Ann Roberts is the vice president of Emerging Markets for Harvard Pilgrim Health Care, a not-for-profit health plan that provides a variety of insurance plan options and self-funding arrangements to more than one million members in Massachusetts, New Hampshire and Maine. In addition to being responsible for all aspects of business development in New Hampshire, Ms. Roberts works directly with Harvard Pilgrim’s leadership to define and implement business plans for all the organization’s emerging markets. Ms. Roberts previously served as the vice president of Northern New England at Harvard Pilgrim. Ms. Roberts has more than 20 years experience in the health insurance field. Ms. Roberts serves as chair of the New Hampshire Health Plan and on the following Boards of Directors: Greater Manchester Chamber of Commerce, City Year New Hampshire, Foundation for Healthy Communities, Granite United Way and the Business and Industry Political Action Committee. Ms. Roberts was the chairperson of the 2010 Heritage United Way campaign and successfully raised a record $3.7 million. She served as chairperson of the American Heart Association’s 2010 Go Red for Women luncheon and the 2009 Heart Gala. She was awarded the Crystal Heart Award and was recognized as the Top Corporate Volunteer by New Hampshire magazine for single-handedly raising over $200,000 on behalf of the American Heart Association. In addition, New Hampshire Business Review recognized her as an Outstanding Woman in Business in 2008.Ms. Roberts has a Masters of Business Administration from Boston University and is a Certified Health Insurance Executive through the America’s Health Insurance Plans. RiverWoods Board Member since 2011.
Katherine Southworth, Resident Trustee
Katherine and her husband Robert Southworth moved to RiverWoods in the spring of 2006. Katherine has been involved in the Resident Council and the Resident Finance Committee, serving as Chair of both groups. She was co-editor of the recent book of World War II stories, The War We Knew, written by the residents. Community volunteerism was a main focus for Katherine for more than 35 years; serving as a Trustee of the North Hampton, NH library for ten years, an EMT for the North Hampton Fire Department Ambulance for ten years, a member of the Recycling Committee and a Commissioner for the Village District of Little Boar’s Head. She was employed, during the years 1964-1973, at The Episcopal School in the City of New York as Assistant Director, Admissions Director, Financial Officer and Trustee of this not-for-profit institution. Katherine graduated from The Madeira School and Bradford Jr. College and was a member of the class of 1958 at Barnard College, Columbia University. She and Robert have three children and five grandchildren.
Justine Vogel, CPA, President and CEO
Graduate of Rutgers University School of Business with a B.S. in Accounting. Justine began work at RiverWoods as part of the pre-opening team in June 1994. Her tenure at RiverWoods began as the Director of Accounting, with growth into the role of CFO in 1997, COO in 2005 and President/CEO in 2007. Ms. Vogel’s prior experience includes several years in auditing and financial analysis with Arthur Andersen & Co., Ernst & Young, and Chubb Life Insurance Company. Ms. Vogel is a certified public accountant in the state of New Jersey and serves as a Trustee and Treasurer of the Board of Directors for Leading Age of Maine and New Hampshire. Ms. Vogel has lectured at the University of New Hampshire and is a frequent speaker at local, regional and national industry conferences on topics including strategic management, growth planning, culture development and financial oversight.
Kimon Zachos, Resident Trustee
Kimon Zachos is the senior partner of the law firm of Sheehan Phinney Bass + Green in Manchester, New Hampshire. In 1965-66 he served as a White House Fellow as a special assistant to Attorney General Nicholas D. Katzenbach. He has also served as a member of the New Hampshire House of Representatives (1969-1974), where he chaired the Judiciary Committee, served as majority leader and as deputy speaker. Well known for his leadership and philanthropy, he has served as a Director and Trustee of many businesses and non-profit organizations. Among a long list of his current involvement, he serves as a Trustee (and past president) of the Currier Museum of Art, Southern New Hampshire University, the Endowment Funds of Havenwood Heritage Heights Retirement Community and the Trust Funds of St. George Greek Orthodox Cathedral, and as a Director of the New Hampshire Center for Public Policy Studies. He is a former director and chair of the New Hampshire Charitable Fund. Kimon has also been the recipient of a long list of awards throughout his career, including the Manchester Bar Association’s Lawyer of the Year, Manchester Chamber of Commerce Citizen of the Year, Daniel Webster Council B.S.A. Distinguished Citizens Award, Business NH Magazine’s Business Leader of the Year, NH Business Committee for the Art’s Leadership Award, the NH Business & Industry Association’s Lifetime Achievement Award and Pastoral Counseling Services Good Samaritan Award for Public Service. In 2010, he was honored by Heritage United Way with the William S. Green Lifetime Achievement Award, its most prestige award, for his long-term history of volunteer service to the United Way and the health and human service field. He has a B.A. degree from Wesleyan University, an LLB from New York University School of Law, an LLM in taxation from Boston University Law School and has received an Honorary LLD from Southern New Hampshire University and an Honorary LLD from St. Anselm College. He and his wife Anne reside at the Boulders in Riverwoods where they are frequently visited by their three daughters and five grandsons. RiverWoods Board Member since 2011.